If you are placing orders while you are in the hotel stay, please provide your residence or work address since some of our products are being shipped from various international locations.
CUSTOMERS OUTSIDE of the UK Kindly are advised that our prices are without import duties, taxes & charges. The shipping company may ask you to pay taxes.
STANDARD PROCESSING TIME 5 - 7 Days (not necessarily applicable on all products)
ESTIMATED DELIVERY TIME for the UK 2 - 6 days (Delivery from abroad may take a longer time)
Some products may have a reduced shipping time, while if the item is dispatched from overseas, it may take a longer time. For a longer time, the combination of processing and delivery time for the UK may be equal to longer delivery from overseas.
WHY LONGER TIME DELIVERY? Please note that factors such as delayed logistics due to the national emergency or any other factor (such as COVID-19). Additionally, delayed customs clearing (if the delivery is from overseas) may have an impact on the delivery time.
The item must be undamaged, unworn, and unused with tags still attached within 14 days of the notification that the item will be returned. We will provide a return/refund policy for any damaged or defective items as long as any claims are placed within the agreed-upon 5 days of the item being received. If the deadline has gone by since you receive, unfortunately, we can’t offer you a refund.
SIZE and AVAILABILITY We have no idea about our customers' measurements. Hence, we follow customer preference on the size. So, please be accurate in choosing the size to avoid return. And, please also check before placing an order whether your size is available or not.