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For your shopping experience, we want to ensure you that you are 100% safe and protected for your shopping on our website.
This website is hosted on Shopify which is encrypted with bank-grade security. Our website's checkout page is controlled by Shopify and checkout is powered by Stripe for in-built credit card checkout. Shopify is certified Level 1 PCI DSS compliant. This compliance extends to all online stores powered by Shopify, as mentioned here.
Our website is PCI DSS compliant, that is, it stands for the Payment Card Industry Data Security Standard (PCI DSS), it is an information security standard for organizations that handle credit card and debit card information. Defined by the Payment Card Industry Security Standards Council, the standard was created to increase controls around credit card data to reduce credit card fraud via its exposure.
Our website also accepts PayPal Express Checkout which redirects our customers to PayPal's official website to pay for the product and then checkout with shipping details at our website. We'll be paid by PayPal for your shopping at our website. You'll be protected altogether by PayPal with Buyer protection guarantee. In case you are not satisfied with the quality of our product, you can return it but you have to comply with our refund & return policy. The policy page available at Our Policies category. You'll be refunded back to the payment method you selected to pay for the product.
We guarantee you for 100% money-back guarantee if you don't love our product. We'll take our product back. We are very serious about customer's satisfaction.
For Shipping, if you would like to shop low-cost product, we'll manage to ship from China to your doorstep. But, it might take 5 ~ 30 days to reach your home because of such products are considerably cheaper, therefore, they are required to be shipped with low-cost shipping channel. We use China EMS or China Post to ship low-cost product from China. For low-cost product, we do not use expensive express delivery that might affect the price of the product.
For Independent brands, we use faster service for shipping. But for international shoppers, factors such as delayed logistics or truck operators strikes and customs clearings may have an impact on the delivery time. They are shipped from Italy, USA or EU.
Importantly, International shoppers are advised that we mention the price without import duties, taxes & charges. Please consult your country's customs office to check custom duties. Our products are shipped from USA, Italy, China, etc.
All orders are processed in USD. While the content of the product page or your cart is displaying in your local currency due to your IP location detected by our website's software (if active) that calculates and shows exchange rate automatically. You will pay and checkout at our online store in USD only, therefore, check your bank's exchange rate since the exchange rate of your bank may vary than our website's calculation with the standard exchange rate such as Google or XE. We do not charge our customers at our online store in foreign currencies (even in British Pound), we do charge our customers in USD only.